Services

IT Consultant image from TechTastic.biz

Our services cover every facet of your company’s computer needs. If you’re looking for an IT consultant, you don’t need to look any further than TechTastic. Check out our extensive offerings:

Computer Services

Network Administration

Server Administration

Wireless and Mobile

  • Cloud Consulting
  • Blackberry Enterprise Servers
  • iPad & iPhone integration
  • Wireless Security
  • Guest Wireless Networks
  • Hotel/Motel Wireless
  • We Sell Wireless Solutions
  • Virtual Desktops

Professional Services

Backup and Disaster Recovery

Contact UsCall to schedule a free initial phone consultation. We can explain our IT consultant services in more detail and help you decide what is best for your network and if TechTastic is a good match for your company. We are happy to answer any questions you may have.

 

IT Consultant Services List

Anti Virus Installation and Management

A comprehensive antivirus solution is critical for business continuity. A centrally monitored and managed solution by either the client or IT consultant is critical as most staff members are not good at reporting notifications or keeping antivirus definitions up to date on their individual computers. It is just too easy to get in a hurry and click “okay” when a deadline is pending. Another often overlooked component of the security solution is antivirus software at the gateway (router) level. TechTastic strongly recommends a business-class router for any organization with ten computers or more. Antivirus software on the PC level protects the computers, but antivirus at the gateway monitors all traffic coming in and out of the network.

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Virus Cleanup

Backup, Recovery, and Business Continuity
These three components, although the most critical and costly if done incorrectly, are the most overlooked and under-managed services in many businesses. Over 50% of the businesses we walk into believe they have a current backup system–and don’t–which is why we recommend these services be professionally managed or at a minimum good company policies and procedures be implemented. With the ever decreasing cost of offsite storage there is almost no reason not to have an offsite backup. Concerned about security? Let us explain modern encryption and transmission procedures to you and how you can have financial and governmental level security without any additional cost. Offsite backups are now safe, secure, and affordable. They also vary widely in scope, so if any IT consultant ever recommends a blanket solution for your backup needs please look elsewhere–there are too many aspects for a one-size-fits-all solution.

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Computer Repair

Hard drives, video cards, and, power supplies oh my! That might not be be the best Wizard of Oz reference, but our IT consultant wizards promise not to hide behind a giant curtain–literally or figuratively. We have certified PC repair technicians prepared to handle all of your hardware and software issues. What sets us apart is cost consciousness. If it is going to take us four hours to repair your five year old computer, we’ll tell you that perhaps that money is better spent towards a new PC. We will never try to push you into something you don’t want or need, but if you could spend an extra $100 and get a brand new PC that is three times faster than your patched-up old jalopy, wouldn’t you want to know about that option?

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Data Recovery or Data Migration

We are experts in saving that which is most important to you. We use multiple utilities and techniques to save your data or make your data migration as seamless as possible. From failed server RAID arrays to simply buying a new computer, let our experienced computer technicians assist with your data.

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Printers, Scanners, and Faxes

We look for ways to reduce your overhead by providing solutions like scan-to-email, scan-to-network, scan-to-PDF, or eFax solutions. Whether it’s the push to “go paperless” or data archiving requirements, offices are frequently experiencing more hassles from their technology solutions instead of streamlining processes. We can sell, maintain, and manage, everything from large centralized solutions to simple desktop printers.

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Tune-Ups

A lot of desktop technicians and computer repair shops offer $99 tune-up specials. In a business environment this is incredibly misplaced. A business focused IT consultant will be asking questions such as:

  • What are your goals?
  • Where do you access your data from?
  • How many people are performing these and other actions at the same time?

The focus should be to identify the source of the problem, such as server resources, network infrastructure, age of computer, upgrade paths for your PC, etc. TechTastic is happy to perform ad hoc computer tune-ups where appropriate, but almost all of our clients are already having this performed on a regular basis as part of a managed service or basic maintenance solution.

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Peripherals

Signature pads, credit card swipes, point-of-sale printers, mice, keyboards, external hard drives, flash drives–the list is long, but we know it inside out and backwards. Out IT consultants are familiar with most business-critical peripherals and are happy to recommend a product for your business or individual solution.

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Network Audits

We check…

  • All network functionality: Subnets, DNS, DHCP, WINS, Active Directory
  • Network Security: Firewall/router settings, remote access configurations, password management, NTFS file and share permissions
  • Cost Savings Methods: Phone, internet, television subscriptions and costs, power bills, printing costs.
  • Everything else: System backups, battery backup configurations, update schedules, anti-virus, anti-spyware, anti-spam, printer sharing, websites, and anything else that you use regularly

We provide…

  • A detailed network map (a graphical representation of your hardware resources).
  • A written report of your network, with notes on what is configured properly and what needs attention.
  • A list of recommended changes and fixes, with priority and project estimates for each.

*All provided for a $250 flat rate for single-server networks. Contact us to set up an appointment.

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VoIP Solution Provider

Considering Voice over IP telephones? We provide solutions for business with 10 or more workstations or for business that make a lot of long distance calls. Most customers save hundreds of dollars per year if VoIP is right for them.

The Top Features or Reasons Our Customers Choose VoIP:

  1. Cost: In almost all cases VoIP is cheaper than what you are paying now and includes MORE features.
  2. Automatic, site-down call forwarding: Is your internet down? Your power out? No problem. The phone system knows this and forwards calls to your cell phone or designated phone automatically
  3. Control: If you can dream it up, a quality VoIP phone service can do it. You can set up custom rules, like:
    • If a certain number is dialed, forward it to an extension.
    • On Mondays and Tuesdays during business hours, send the call to both my office phone and cell phone.
    • Have my home, cell, and office phone ring at the same time.
    • My son is sick, so I need to work from home tomorrow. I think I’ll take my phone home so that it looks as if I am in the office.

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Server Installation and Management

In addition to server hardware repairs, TechTastic can perform all IT-related tasks on your server or servers. From complex Exchange deployments and Group Policy Management to simple, centralized file and printer sharing. Our IT consultants actively manage DNS, DHCP, Share and Security permissions, Offline files configurations, Roaming Profiles, Mapped Drives, Scripts, Printer Deployment, Software Deployment, Group Policy Management and much more.

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Remote Access and Distributed Solutions

If you have more than one office or staff member that needs secure, remote access to your office, there are a variety of affordable solutions for your needs. As the workforce becomes more mobile and long-distance collaboration more critical, the ability to access your computers, servers, and data remotely is becoming increasingly important. We can assist in making this secure and reliable as well as productive and accountable. Mobile meetings, mobile email–be productive wherever you are.

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Networks

Business Class Routers, Managed and Unmanaged Switches, VLANS, Firewalls, Security, Traffic Shaping, Quality of Service, Cable and jack installation, server room/rack/cabinet installations, Wireless Deployments–these are just a few of the devices we manage and sell on a daily basis.

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Professional IT Consulting

We do professional IT consultations for…

  • Wireless deployments
  • Network Planning
  • Software or hardware acquisitions
  • Hot / Cold sites
  • Disaster recovery
  • Business continuity
  • Remote Access Solutions
  • Distributed Workforce
  • Distributed Office Environments
  • Budgeting–IT and Technology

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Resale

We resell…

  • Computers
  • Servers
  • Network Equipment
  • Network Cabling
  • VoIP phones and PBXs
  • Most major software vendors: Intuit, Microsoft, VMWare, Acronis, etc.

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“Middle Man” Service

Many companies with multiple offices have IT managers located outside their geographic region and many large companies have corporate IT staff, again located outside their respective areas. We have experience in establishing trust relationships with both corporate and out-of-area managers allowing us to assist with getting smaller or local tasks accomplished in a timely manner. If your company is in need of someone to help out with the day-to-day light duty IT tasks or the directives from corporate become too technical or cumbersome, we are here to help.

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